Having to inspect competitor’s clientel

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I had a unique situation this past week. I arrive at the site of an apartment building condominium. The carpeted hallways have an orange discolouration at the ends of the hallways. The carpet has been down for 8 years. The perimeter of every wall in the corridors has a discoloration about 1-2 inches wide that looks like soil filtration. The traffic lanes looked horrible. I mean the carpets looked like they haven’t been cleaned in years.

Anyways during the inspection it becomes clear to me that the carpet warranty will not be in effect here because of maintenance related issues. I tried my best not to embarass the cleaning contractor in front of the property manager. However the cleaning contractor did say a few things that were obviously not true and forced me to comment on them in my inspection report.

Anyways what was unique  about the situation was that I was called an inspector who was not “independent”. It was incredible. Here I have a guy who is looking at the same carpet I was and he somehow did not think that it was heavily soiled. He even wrote a letter to the claims analyst  of the carpet mill volunteering his services to find out the true cause of the carpet’s discoloration.

The point I am getting at I guess is that what passes for clean to one person sure doesn’t for another.

Point behind this post. As a carpet inspector when I arrive and look at the carpet and see that it is visibly soiled with black traffic lanes the warranty has been voided. Carpets are supposed to be cleaned before they look visibly soiled.

The end result of this inspection was that the property manager acknowledged there was a problem with oxides of nitrogen discolouring the carpet.

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